YAYA Digital accepts direct bank transfers (EFT) from all Australian financial institutions. Because bank transfers require manual or automated matching, following these steps ensures your payment is credited to your hosting account without delay.
Step-by-Step Instructions
Step 1: Locate Your Invoice Details
- Log in to your YAYA Digital Client Area.
- Go to Billing > Invoices and open the unpaid invoice you wish to pay.
- Note the exact Invoice Number (e.g.,
INV-2026-0001) and the total AUD amount due.
Step 2: Initiate the Transfer in Your Bank App
Log in to your Australian banking app or online banking platform and set up a transfer using the following YAYA Digital business bank details:
- Bank Name:(e.g., Commonwealth Bank, NAB, Westpac, etc.)
- Account Name: YAYA Digital
- BSB:
XXX-XXX(Insert your actual BSB) - Account Number:
XXXXXXXX(Insert your actual account number)
Step 3: Add the Mandatory Reference (Crucial)
- Payment Reference: You must include your Invoice Number (or your Client Number, e.g.,
YAYA-0001) in the payment description/reference field. - Note: If a payment is sent without a reference or with an unclear description, we cannot match it to your account, which will delay service activation.
Step 4: Notify Us (Optional)
Standard bank transfers typically take 1 to 2 business days to clear (unless using Osko/PayID for instant clearing). Once paid, your account will automatically update as soon as the funds settle in our account.
Important Processing Times
Traditional EFT transfers can take up to 48 hours over weekends and public holidays. If your service is due for suspension today, we recommend using an instant payment method or uploading your transfer receipt via a support ticket to prevent service interruption.